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Process Analyst
Falls Church
Computer Services
Administrative and Support Services

Seeking a US Military Veteran, National Guardsman, Reservist, and/or Military Spouse to apply for a Process Analyst position. Take your career to the next level in Change and Process Management Support in this mission critical role to help lead the coordination and implementation of a comprehensive process documentation and organization effort in IT services. A Bachelor’s in Business Administration/related, 2-5 years of IT or Change Management experience and a Secret Security Clearance are required.
Responsibilities: Veteran Military
  • Help to coordinate and implement a comprehensive process documentation and organization effort.
  • Support the change and configuration management program; help oversee the execution of change; and promote continuous improvement.
  • Help asset management efforts including data analysis, inventory control, and product research.
  • Establish and execute change and configuration management programs.
  • Document and define supporting processes and oversee execution of change to the IT infrastructure.
  • Coordinate and communicate information rea: adjustments, configuration and asset management activities.
  • Provide program-level deliverable compilation, coordination and submission support.
Requirements: Veteran Military
  • US Veteran, National Guardsman, Reservist or Military Spouse.
  • Must be US citizen and hold a Secret Security Clearance.
  • Bachelor’s in Business Administration/related or equivalent combination of education, professional training, or work experience.
  • 2-5 years of related IT or Change Management experience.
1. Process implementation and execution
  • Know IT Infrastructure Library (ITIL) framework and best practices, implementation and workplace socialization
  • SharePoint site collection administration and documentation and establishment of processes
  • Execute change and configuration management requirements
2. Presentation and documentation skills
  • Ability to develop presentations using Microsoft PowerPoint or other software
  • Capable to prepare and adept to present information to senior leadership and customers
  • Very strong MS Office skills (Excel, Word, PowerPoint)
  • Willing to work flexible hours and perform work during normal business hours or as required for project delivery.
  • Strong desire to learn all facets of the IT business and contribute to the growth of the business.
Key words: ITIL, Infrastructure, , configuration, asset

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