Job Board | Veteran Staffing Network
Veteran Staffing Network

Job Board

Healthcare Call Center Specialist
Healthcare - Support Services

Seeking a US Veteran, National Guardsman, Reservist, and/or Military Spouse to apply for a Consult Coordinator (Healthcare Call Center Specialist) position. Take inbound calls to gather patient information to begin the process of connecting physicians with patients using video technology. Position requires 1 year working in a call center environment, healthcare or IT.
  • Courteously answer all incoming calls and accurately document patient information.
  • Effectively communicate with hospital clinical staff and physicians to ensure timely and patient care.
  • Provide Tier 1 technical support to hospitals and to physicians.
  • Facilitate and confirm timely hand off to Tier 2 IT support.
  • Comply with all compliance and HIPAA requirements.
  • US Veteran, National Guardsman, Reservist or Military Spouse.
  • Bachelor's preferred
  • 1 year working in a call center environment, healthcare or IT
  • 3 years related work experience including 1 year working a call center environment preferred
  • 2 years working in healthcare or call center environment preferred
Physical Requirements & Work Environment:
  • Frequent speaking and listening using a headset
  • Sitting for an extended period of time
  • Extended periods of time looking at computer monitor
  • Repetitive use of hands/fingers across keyboard

Would you like to apply to this job?

Apply for the Healthcare Call Center Specialist position

Previous MonthNext Month